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Dear Customer,

We would like you to know about the following planned new/additional service option that is available to you:
Rolling out of new/additional payment methods

Service Affected: Payment processing/payment of your invoices

Impact: Major impact

Implementation Date: Wednesday, 11th of December 2019, 09:00 AM (BST)

Status Report: A Credit Card payment option (Stripe) is live at the time of this notification and a UK Direct Debit option (GoCardless) should be live in January 2020


We had many requests for more and more flexible payment options and we have heard you.
Especially all of you that wanted options for automatic payments so that you don’t have to worry about that anymore.

After extensive testing we now officially release Credit Card processing and announce the following extra UK Direct Debit payment options:

1) Payment by Credit Card (payment processing partner is Stripe).

Security is always at the forefront of all we do, so all payment transactions are tokenized which means that we do not keep any Credit Card details on our system but they are stored on the Stripe servers and we get a special token back.
This token does mean that we, and only we, can use it for your credit card for future payments too.
Hence, if you now set up a working Credit Card you can indicate if we can use it to process future invoices with that credit card automatically too.

Any new order you then place and that you want to pay instantly, you can just indicate the Credit Card ‘on file’ during check out and that token will be used for that too.
How simple and good is that?!

Read more about this rolling out of new/additional payment methods in our announcements section

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