Voyced - One World of Communication | + 44 20 3500 0202 | Send us an E-mail | Client area Login

There are several ways to contact us and the best way to do so depends on what you are contacting us about. Selecting the correct department will speed things up immensely as it will arrive in front of the eyes of those that can access whatever you need, quickest.

Here are some shortcuts to quickly get you the right place for your enquiry.

Quote request for a Voyced based VoIP solution

Report a call / technical issue

Dealer / reseller support

Get in touch with the Voyced sales team

Contact our billing department

Contact our purchase department

Live chat on our website

You can access our Webchat from (almost) every page on our website. Just open the green tab that you will see on the right side edge of the page and start typing.

We try to keep web chat occupied as well as we can but it does tend to become quite busy. If we can’t answer your chat request quickly enough, please use the button for the correct department, send us an E-mail or start a Ticket if you are already a client.

If you started a webchat about a specific sales or support issue we may still ask you to create a ticket as it will take more time and or people to look into your specific situation. We trust you understand this and help us by doing so, when requested, as this is the way we can help you as best and as quickly as possible.

 Main telephone number

+44 20 3500 0202 – UK main office

Alternative numbers (all English as base language):

+33 9 75122714 – France
+31 85 560 7333 – the Netherlands
+39 06 9480 6115 – Italy
+49 69 153 2008 24 – Germany
+1 646 740 0505 – United States

Hours of business:

Hosted IPPBX / VoIP account availability: 24/7

Monday – Friday

Office hours: 9.00 am – 6:00 pm
Extended support hours: 8.00 – 9.00 am and 6.00 – 12.00 pm
Emergency support: 24/7

Saturday

Office hours: 10.00 am – 4:00 pm
Extended support hours: 8.00 – 10.00 am and 4.00 – 12.00 pm
Emergency support: 24/7

Sunday

Office hours: Closed for normal operation
Extended support: No set times but support ticket queue is monitored
Emergency support: 24/7

Or by alternatively, you can contact us here:

Voyced Ltd.

40 Bloomsbury Way
Lower Ground Floor
London WC1A 2SE
United Kingdom

(visitors by appointment only!)

 

Take note:
We are a Digital company and therefore unsolicited physical mail to either the office or registered address will not be accepted unless approved beforehand by E-mail or ticket.