Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Our general, public WebsiteImpact: Minor to no real ImpactStart Date: Sunday, 23rd September 2018, 10:00 AM (BST)End Date: Sunday, 23rd September 2018, 12:00 AM (BST) or much earlier if all goes wellStatus Report: Service ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with phones registering to our Hosted IPPBXImpact: Unknown ImpactStart Date: Thursday, 20th of September 2018, 7:30 AM (BST)End Date: See updates belowStatus Report: Service StatusStatus: SolvedDescription:Some clients indicate there ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Thursday, 13th of September 2018, 6:00 AM (GMT)End Date: Thursday, 13th of September 2018, 8:15 AM (GMT)Status Report: Service StatusDescription:This morning the Clientarea went offline during normal ... Read More »
Dear Customer, We would like you to know about the following planned Emergency maintenance session. Service Affected: Emergency maintenance to repair/replace a faulty array controller.Impact: Some services will possibly be unavailable for a short period.Start Date: Wednesday, 15th of August 2018, 10:00 PM (GMT)End Date: Wednesday, 15th ... Read More »
Dear Customer,We would like you to know about the following planned outage. Service Affected: Standard Call Recording clusterImpact: Major ImpactStart Date: Sunday, 12th of August 2018, 08:00 AM (BST)End Date: Sunday, 12th of August 2018, 09:00 AM (BST) or earlier if all goes wellStatus Report: Service StatusDescription: We have scheduled a ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Minor ImpactStart Date: Wednesday, 1st of August 2018, 09:00 AM (GMT)End Date: t.b.a.Status Report: Service StatusDescription:It has been brought to our attention that some, but not all, clients have a 'loading' issue on some of ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Friday, 13th of July 2018, 7:35 PM (GMT)End Date: Friday, 13th of July 2018, 7:45 PM (GMT)Status Report: Service StatusDescription:This afternoon, during some software and security updates, an ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Hosted IPPBX interface and SIP cluster connectionImpact: Minor ImpactStart Date: Wednesday, 18th of July 2018, 2:00 AM (BST)End Date: Wednesday, 18th of July 2018, 4:00 AM (BST)Status Report: Service StatusDescription: The supplier of the base ... Read More »
Dear Customer,We would like you to know about the following unplanned high impact maintenance. Service Affected: Clientarea and possibly the websiteImpact: Minor ImpactStart Date: Monday, 11th of June 2018, 11:45 AM (GMT)End Date: Monday, 11th of June 2018, 12:15 AM (GMT)Status Report: Service StatusDescription:With some regular maintenance ... Read More »
Dear Customer, We would like you to know about the following planned maintenance session. Service Affected: Emergency maintenance to repair/replace a possibly faulty array controller.Impact: Some services will possibly be unavailable for a short period.Start Date: Sunday, 18th March 2018, 10:00 PM (GMT)End Date: Sunday, 18th March 2018, 10:15 ... Read More »