Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: The admin side of the ClientareaImpact: Minor to no real ImpactStart Date: Monday, 22nd October 2018, 10:00 AM (BST)End Date: Monday, 22nd October 2018, 01:00 PM (BST) or much earlier if all goes wellStatus Report: Service ... Read More »
Dear Client,(all Clients that this may be relevant to have been sent this E-mail today. We're addign it here as an extra notification ahead of the actual planned dates to ensure greatest possible exposure)We would like to inform you in advance of some major and permanent changes in the back-end of our solutions with regards to our Entry Point, ... Read More »
Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Our general, public WebsiteImpact: Minor to no real ImpactStart Date: Sunday, 23rd September 2018, 10:00 AM (BST)End Date: Sunday, 23rd September 2018, 12:00 AM (BST) or much earlier if all goes wellStatus Report: Service ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with phones registering to our Hosted IPPBXImpact: Unknown ImpactStart Date: Thursday, 20th of September 2018, 7:30 AM (BST)End Date: See updates belowStatus Report: Service StatusStatus: SolvedDescription:Some clients indicate there ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Thursday, 13th of September 2018, 6:00 AM (GMT)End Date: Thursday, 13th of September 2018, 8:15 AM (GMT)Status Report: Service StatusDescription:This morning the Clientarea went offline during normal ... Read More »
Dear Customer, We would like you to know about the following planned Emergency maintenance session. Service Affected: Emergency maintenance to repair/replace a faulty array controller.Impact: Some services will possibly be unavailable for a short period.Start Date: Wednesday, 15th of August 2018, 10:00 PM (GMT)End Date: Wednesday, 15th ... Read More »
Dear Customer,We would like you to know about the following planned outage. Service Affected: Standard Call Recording clusterImpact: Major ImpactStart Date: Sunday, 12th of August 2018, 08:00 AM (BST)End Date: Sunday, 12th of August 2018, 09:00 AM (BST) or earlier if all goes wellStatus Report: Service StatusDescription: We have scheduled a ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Minor ImpactStart Date: Wednesday, 1st of August 2018, 09:00 AM (GMT)End Date: t.b.a.Status Report: Service StatusDescription:It has been brought to our attention that some, but not all, clients have a 'loading' issue on some of ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Friday, 13th of July 2018, 7:35 PM (GMT)End Date: Friday, 13th of July 2018, 7:45 PM (GMT)Status Report: Service StatusDescription:This afternoon, during some software and security updates, an ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Hosted IPPBX interface and SIP cluster connectionImpact: Minor ImpactStart Date: Wednesday, 18th of July 2018, 2:00 AM (BST)End Date: Wednesday, 18th of July 2018, 4:00 AM (BST)Status Report: Service StatusDescription: The supplier of the base ... Read More »