20181022: Planned upgrade of our Clienarea

Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: The admin side of the ClientareaImpact: Minor to no real ImpactStart Date: Monday, 22nd October 2018, 10:00 AM (BST)End Date: Monday, 22nd October 2018, 01:00 PM (BST) or much earlier if all goes wellStatus Report: Service ... Read More »

20th Oct 2018
201810/201811: Various Cluster Entry Point IP number migrations

Dear Client,(all Clients that this may be relevant to have been sent this E-mail today. We're addign it here as an extra notification ahead of the actual planned dates to ensure greatest possible exposure)We would like to inform you in advance of some major and permanent changes in the back-end of our solutions with regards to our Entry Point, ... Read More »

5th Oct 2018
20180923: Planned upgrade of our general Website

Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Our general, public WebsiteImpact: Minor to no real ImpactStart Date: Sunday, 23rd September 2018, 10:00 AM (BST)End Date: Sunday, 23rd September 2018, 12:00 AM (BST) or much earlier if all goes wellStatus Report: Service ... Read More »

20th Sep 2018
20180920: Unplanned with phones registering to our Hosted IPPBX

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with phones registering to our Hosted IPPBXImpact: Unknown ImpactStart Date: Thursday, 20th of September 2018,  7:30 AM (BST)End Date: See updates belowStatus Report: Service StatusStatus: SolvedDescription:Some clients indicate there ... Read More »

20th Sep 2018
20180913: Unplanned outage of our Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Thursday, 13th of September 2018,  6:00 AM (GMT)End Date: Thursday, 13th of September 2018,  8:15 AM (GMT)Status Report: Service StatusDescription:This morning the Clientarea went offline during normal ... Read More »

13th Sep 2018
20180815: Emergency maintenance to repair/replace a faulty component

Dear Customer, We would like you to know about the following planned Emergency maintenance session. Service Affected: Emergency maintenance to repair/replace a faulty array controller.Impact: Some services will possibly be unavailable for a short period.Start Date: Wednesday, 15th of August 2018, 10:00 PM (GMT)End Date: Wednesday, 15th ... Read More »

10th Aug 2018
20180812: Planned upgrade of our Standard Call Recording cluster

Dear Customer,We would like you to know about the following planned outage. Service Affected: Standard Call Recording clusterImpact: Major ImpactStart Date: Sunday, 12th of August 2018, 08:00 AM (BST)End Date: Sunday, 12th of August 2018, 09:00 AM (BST) or earlier if all goes wellStatus Report: Service StatusDescription: We have scheduled a ... Read More »

10th Aug 2018
20180801: Possible 'loading' issue within our Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Minor ImpactStart Date: Wednesday, 1st of August 2018,  09:00 AM (GMT)End Date: t.b.a.Status Report: Service StatusDescription:It has been brought to our attention that some, but not all, clients have a 'loading' issue on some of ... Read More »

1st Aug 2018
20180713: Unplanned outage of our Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Friday, 13th of July 2018,  7:35 PM (GMT)End Date: Friday, 13th of July 2018,  7:45 PM (GMT)Status Report: Service StatusDescription:This afternoon, during some software and security updates, an ... Read More »

13th Jul 2018
20180718: Planned maintenance of our IPPBX web interface and SIP cluster connection

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Hosted IPPBX interface and SIP cluster connectionImpact: Minor ImpactStart Date: Wednesday, 18th of July 2018,  2:00 AM (BST)End Date: Wednesday, 18th of July 2018,  4:00 AM (BST)Status Report: Service StatusDescription: The supplier of the base ... Read More »

10th Jul 2018