Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Our website and ClientareaImpact: Minor/major ImpactStart Date: Sunday, 30th of August 2020, 12:39 AM (GMT)End Date: Sunday, 30th of August 2020, 03:30 AM (GMT)Status Report: Service StatusDescription:This morning our warning systems indicated ... Read More »
Dear Customer,We would like you to know about the following unplanned incident. Service Affected: The Hosted IPPBX area may indicate that the SSL Certificate has expiredImpact: Minor impact as the Hosted IPPBX environment should still be reachable and availableStart Date: Saturday the 29th of August 2020, 09:00 AM (GMT)End Date: A.S.A.P.Status ... Read More »
Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: The admin side of the ClientareaImpact: Minor impact as the Clienarea will be locked and possibly not available for a short period of timeStart Date: Saturday, 8th Tuesday the 11th of August 2020, 10:00 AM (GMT)End Date: Saturday, ... Read More »
Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with phones registering to our Hosted IPPBX in 1 geographic location.Impact: Unknown ImpactStart Date: Thursday, 14th of May 2020, 12:40 PM (BST)End Date: Thursday, 14th of May 2020, 12:40 PM (BST)Status Report: Service ... Read More »
Dear Customer,We would like you to know about the following planned maintenance window.Service Affected: Our general, public Website and Clientarea Impact: Major ImpactStart Date: Wednesday, 29th April 2020, 03:30 AM (UTC)End Date: Wednesday, 29th April 2020, 03:45 AM (UTC) or much earlier if all goes wellStatus Report: Service ... Read More »
The current situation We are very concerned about the pandemic that is sweeping the planet at this time and we are being cautious and aware of what we should and should not be doing. Any face-to-face appointments and/or (presence at) events have already been cancelled until the end of this month, but longer if needed. Because we work from ... Read More »
Dear Customer,We would like you to know about the following changes in availability and of Sales and Support staff over the coming Holiday period en a little end of Year message.Over the coming holiday period, starting Saturday the 21st of December, there will be less staff on call so there will some changes to our opening/support ... Read More »
Dear Customer,We would like you to know about the following planned new/additional service option that is available to you. Service Affected: Payment processing/payment of your invoicesImpact: Major impactImplementation Date: Wednesday, 11th of December 2019, 09:00 AM (BST)Status Report: A Credit Card payment option is live at the time of this ... Read More »
Dear Customer,We would like you to know about the following issue that may affect you. Service Affected: Some China Mobile phone rangesImpact: Very limited ImpactStart Date: Tuesday, 19th November 2019, 07:50 AM (GMT +1)End Date: For progress, please see updates belowStatus Report: Service StatusDescription:We have some reports about the ... Read More »
Dear Customer,We would like you to know about the following planned maintenance window.Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Our general, public Website and ClientareaImpact: Major ImpactStart Date: Saturday, 9th November 2019, 10:00 AM (BST)End Date: Saturday, 9th ... Read More »
