20180923: Planned upgrade of our general Website

Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: Our general, public WebsiteImpact: Minor to no real ImpactStart Date: Sunday, 23rd September 2018, 10:00 AM (BST)End Date: Sunday, 23rd September 2018, 12:00 AM (BST) or much earlier if all goes wellStatus Report: Service ... Read More »

20th Sep 2018
20180920: Unplanned with phones registering to our Hosted IPPBX

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with phones registering to our Hosted IPPBXImpact: Unknown ImpactStart Date: Thursday, 20th of September 2018,  7:30 AM (BST)End Date: See updates belowStatus Report: Service StatusStatus: SolvedDescription:Some clients indicate there ... Read More »

20th Sep 2018
20180913: Unplanned outage of our Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Thursday, 13th of September 2018,  6:00 AM (GMT)End Date: Thursday, 13th of September 2018,  8:15 AM (GMT)Status Report: Service StatusDescription:This morning the Clientarea went offline during normal ... Read More »

13th Sep 2018
20180815: Emergency maintenance to repair/replace a faulty component

Dear Customer, We would like you to know about the following planned Emergency maintenance session. Service Affected: Emergency maintenance to repair/replace a faulty array controller.Impact: Some services will possibly be unavailable for a short period.Start Date: Wednesday, 15th of August 2018, 10:00 PM (GMT)End Date: Wednesday, 15th ... Read More »

10th Aug 2018
20180812: Planned upgrade of our Standard Call Recording cluster

Dear Customer,We would like you to know about the following planned outage. Service Affected: Standard Call Recording clusterImpact: Major ImpactStart Date: Sunday, 12th of August 2018, 08:00 AM (BST)End Date: Sunday, 12th of August 2018, 09:00 AM (BST) or earlier if all goes wellStatus Report: Service StatusDescription: We have scheduled a ... Read More »

10th Aug 2018
20180801: Possible 'loading' issue within our Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Minor ImpactStart Date: Wednesday, 1st of August 2018,  09:00 AM (GMT)End Date: t.b.a.Status Report: Service StatusDescription:It has been brought to our attention that some, but not all, clients have a 'loading' issue on some of ... Read More »

1st Aug 2018
20180713: Unplanned outage of our Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Friday, 13th of July 2018,  7:35 PM (GMT)End Date: Friday, 13th of July 2018,  7:45 PM (GMT)Status Report: Service StatusDescription:This afternoon, during some software and security updates, an ... Read More »

13th Jul 2018
20180718: Planned maintenance of our IPPBX web interface and SIP cluster connection

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Hosted IPPBX interface and SIP cluster connectionImpact: Minor ImpactStart Date: Wednesday, 18th of July 2018,  2:00 AM (BST)End Date: Wednesday, 18th of July 2018,  4:00 AM (BST)Status Report: Service StatusDescription: The supplier of the base ... Read More »

10th Jul 2018
20180611: Unplanned high impact maintenance on the Clientarea

Dear Customer,We would like you to know about the following unplanned high impact maintenance. Service Affected: Clientarea and possibly the websiteImpact: Minor ImpactStart Date: Monday, 11th of June 2018,  11:45 AM (GMT)End Date: Monday, 11th of June 2018,  12:15 AM (GMT)Status Report: Service StatusDescription:With some regular maintenance ... Read More »

11th Jun 2018
20180318: Emergency maintenance to repair/replace a possibly faulty component

Dear Customer, We would like you to know about the following planned maintenance session. Service Affected: Emergency maintenance to repair/replace a possibly faulty array controller.Impact: Some services will possibly be unavailable for a short period.Start Date: Sunday, 18th March 2018, 10:00 PM (GMT)End Date: Sunday, 18th March 2018, 10:15 ... Read More »

15th Mar 2018