20180713: Unplanned outage of our Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: ClientareaImpact: Major ImpactStart Date: Friday, 13th of July 2018,  7:35 PM (GMT)End Date: Friday, 13th of July 2018,  7:45 PM (GMT)Status Report: Service StatusDescription:This afternoon, during some software and security updates, an ... Read More »

13th Jul 2018
20180718: Planned maintenance of our IPPBX web interface and SIP cluster connection

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Hosted IPPBX interface and SIP cluster connectionImpact: Minor ImpactStart Date: Wednesday, 18th of July 2018,  2:00 AM (BST)End Date: Wednesday, 18th of July 2018,  4:00 AM (BST)Status Report: Service StatusDescription: The supplier of the base ... Read More »

10th Jul 2018
20180611: Unplanned high impact maintenance on the Clientarea

Dear Customer,We would like you to know about the following unplanned high impact maintenance. Service Affected: Clientarea and possibly the websiteImpact: Minor ImpactStart Date: Monday, 11th of June 2018,  11:45 AM (GMT)End Date: Monday, 11th of June 2018,  12:15 AM (GMT)Status Report: Service StatusDescription:With some regular maintenance ... Read More »

11th Jun 2018
20180318: Emergency maintenance to repair/replace a possibly faulty component

Dear Customer, We would like you to know about the following planned maintenance session. Service Affected: Emergency maintenance to repair/replace a possibly faulty array controller.Impact: Some services will possibly be unavailable for a short period.Start Date: Sunday, 18th March 2018, 10:00 PM (GMT)End Date: Sunday, 18th March 2018, 10:15 ... Read More »

15th Mar 2018
20180226: Emergency interconnect maintenance: NL - KPN interconnect only

Dear Customer,We would like you to know about the following planned outage. Service Affected: NL - KPN interconnect Impact: Minor to No ImpactStart Date: Tuesday, 26th of February 2018, 00:00 PM (GMT)End Date: Tuesday, 26th of February 2018, 02:00 PM (GMT)Status Report: Service StatusDescription: We would like to inform you that we have to plan ... Read More »

26th Feb 2018
20180309: Planned maintenance of 2 core servers (changed date)

Dear Customer, We would like you to know about the following planned maintenance session. Service Affected: Planned maintenance on a few servers.Impact: No services should be affected during this time.Start Date: Friday, 9th March 2018, 07:00 PM (GMT)End Date: Friday, 9th March 2018, 07:15 PM  (GMT)Status Report: Service StatusDescription:We ... Read More »

22nd Feb 2018
20180106: Emergency upgrade of our Clientarea server

Dear Customer,We would like you to know about the following planned outage. Service Affected: Our Clientarea serverImpact: Major ImpactStart Date: Saturday, 6th of January 2018, 03:00 PM (BST)End Date: Saturday, 6th of January 2018, 08:00 PM (BST) or much earlier if all goes wellStatus Report: Service StatusDescription: As some major and ... Read More »

6th Jan 2018
20171222: Office/Support opening hours over the Xmas and New Years period + an End of Year message

Dear Customer,We would like you to know about the following changes in availability and of Sales and Support staff over the coming Holiday period en a little end of Year message.Over the coming holiday period, starting Saturday the 23rd of December, there will be less staff on call so there will some changes to our opening/support hours.All ... Read More »

22nd Dec 2017
20171030: Unplanned outage of our IPPBX web interface and SIP cluster connection

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Hosted IPPBX interface and SIP cluster connectionImpact: Minor ImpactStart Date: Monday, 30th of October 2017,  12:50 PM (GMT)End Date: See updates belowStatus Report: Service StatusDescription:Some clients are reporting problems with the Hosted ... Read More »

30th Oct 2017
20170923: Planned upgrade of our Clientarea server

Dear Customer,We would like you to know about the following planned outage. Service Affected: Our Clientarea serverImpact: Major ImpactStart Date: Saturday, 23rd September 2017, 10:00 AM (BST)End Date: Saturday, 23rd September 2017, 17:00 AM (BST) or much earlier if all goes wellStatus Report: Service StatusDescription: Our client area server ... Read More »

14th Sep 2017