20200808: Planned upgrade of our Clienarea

Dear Customer,We would like you to know about the following planned maintenance window. Service Affected: The admin side of the ClientareaImpact: Minor impact as the Clienarea will be locked and possibly not available for a short period of timeStart Date: Saturday, 8th August 2020, 10:00 AM (GMT)End Date: Saturday, 8th August 2020, 16:00 AM (GMT) ... Read More »

2nd Jul 2020
20200514: Unplanned, 20 second, issue with availability of our Hosted IPPBX

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with phones registering to our Hosted IPPBX in 1 geographic location.Impact: Unknown ImpactStart Date: Thursday, 14th of May 2020,  12:40 PM (BST)End Date: Thursday, 14th of May 2020,  12:40 PM (BST)Status Report: Service ... Read More »

14th May 2020
20200429: Planned maintenance to upgrade Internet uplink

Dear Customer,We would like you to know about the following planned maintenance window.Service Affected: Our general, public Website and Clientarea Impact: Major ImpactStart Date: Wednesday, 29th April 2020, 03:30 AM (UTC)End Date: Wednesday, 29th April 2020, 03:45 AM (UTC) or much earlier if all goes wellStatus Report: Service ... Read More »

28th Apr 2020
20200316: Covid-19/Corona Virus update and how we will support you to stay in business

The current situation We are very concerned about the pandemic that is sweeping the planet at this time and we are being cautious and aware of what we should and should not be doing. Any face-to-face appointments and/or (presence at) events have already been cancelled until the end of this month, but longer if needed. Because we work from ... Read More »

17th Mar 2020
20191212: Office/Support opening hours over the Xmas and New Years period + an End of Year message

Dear Customer,We would like you to know about the following changes in availability and of Sales and Support staff over the coming Holiday period en a little end of Year message.Over the coming holiday period, starting Saturday the 21st of December, there will be less staff on call so there will some changes to our opening/support ... Read More »

12th Dec 2019
20191211: Service announcement: Rolling out of new/additional payment methods

Dear Customer,We would like you to know about the following planned new/additional service option that is available to you. Service Affected: Payment processing/payment of your invoicesImpact: Major impactImplementation Date: Wednesday, 11th of December 2019, 09:00 AM (BST)Status Report: A Credit Card payment option is live at the time of this ... Read More »

11th Dec 2019
20191119: Possible issue reaches certain China Mobile numbers

Dear Customer,We would like you to know about the following issue that may affect you. Service Affected: Some China Mobile phone rangesImpact: Very limited ImpactStart Date: Tuesday, 19th November 2019, 07:50 AM (GMT +1)End Date: For progress, please see updates belowStatus Report: Service StatusDescription:We have some reports about the ... Read More »

19th Nov 2019
20191109: Planned upgrade of our general Website

Dear Customer,We would like you to know about the following planned maintenance window.Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Our general, public Website and ClientareaImpact: Major ImpactStart Date: Saturday, 9th November 2019, 10:00 AM (BST)End Date: Saturday, 9th ... Read More »

21st Oct 2019
20190322: Rescheduled Upgrade of the Voyced platform to v6.0 - Step 2.

Dear Clients, This is the planning of the rescheduled upgrade of the Voyced Hosted IPPBX platform to the next stable version, V6.0, over the weekend of March 22nd - 24th 2019. Service Affected: As always, any upgrade will be testedvery extensively in our testing environment before actual implementation so that the upgrade on the live systems ... Read More »

17th Mar 2019
20190322: Rescheduled Upgrade of the Voyced platform to v6.0 - Step 1.

Dear Clients, This is the planning of the rescheduled upgrade of the Voyced Hosted IPPBX platform to the next stable version, V6.0, over the weekend of March 22nd - 24th 2019. Service Affected: As always, any upgrade will be tested very extensively in our testing environment before actual implementation so that the upgrade on the live systems ... Read More »

17th Mar 2019