The current situation We are very concerned about the pandemic that is sweeping the planet at this time and we are being cautious and aware of what we should and should not be doing. Any face-to-face appointments and/or (presence at) events have already been cancelled until the end of this month, but longer if needed. Because we work from ... Read More »
Dear Customer,We would like you to know about the following changes in availability and of Sales and Support staff over the coming Holiday period en a little end of Year message.Over the coming holiday period, starting Saturday the 21st of December, there will be less staff on call so there will some changes to our opening/support ... Read More »
Dear Customer,We would like you to know about the following planned new/additional service option that is available to you. Service Affected: Payment processing/payment of your invoicesImpact: Major impactImplementation Date: Wednesday, 11th of December 2019, 09:00 AM (BST)Status Report: A Credit Card payment option is live at the time of this ... Read More »
Dear Customer,We would like you to know about the following issue that may affect you. Service Affected: Some China Mobile phone rangesImpact: Very limited ImpactStart Date: Tuesday, 19th November 2019, 07:50 AM (GMT +1)End Date: For progress, please see updates belowStatus Report: Service StatusDescription:We have some reports about the ... Read More »
Dear Customer,We would like you to know about the following planned maintenance window.Take note: The date of this maintenance window has changed from the 2nd to the 9th of November 2019 Service Affected: Our general, public Website and ClientareaImpact: Major ImpactStart Date: Saturday, 9th November 2019, 10:00 AM (BST)End Date: Saturday, 9th ... Read More »
Dear Clients, This is the planning of the rescheduled upgrade of the Voyced Hosted IPPBX platform to the next stable version, V6.0, over the weekend of March 22nd - 24th 2019. Service Affected: As always, any upgrade will be testedvery extensively in our testing environment before actual implementation so that the upgrade on the live systems ... Read More »
Dear Clients, This is the planning of the rescheduled upgrade of the Voyced Hosted IPPBX platform to the next stable version, V6.0, over the weekend of March 22nd - 24th 2019. Service Affected: As always, any upgrade will be tested very extensively in our testing environment before actual implementation so that the upgrade on the live systems ... Read More »
Dear Clients, This is the planning of the rescheduled upgrade of the Voyced Hosted IPPBX platform to the next stable version, V6.0, over the weekend of March 22th - 24th 2019. Description: As always, any upgrade will be tested very extensively in our testing environment before actual implementation so that the upgrade on the live systems ... Read More »
Dear Customer, We would like you to know about the following Emergency maintenance session. Service Affected: Emergency maintenance to solve potential issues with some faulty componentsImpact: Some services will possibly be unavailable for a short period.Start Date: Monday, 18th of February 2019, 08:00 PM (UTC)End Date: Monday, 18th of ... Read More »
Dear Clients, Update 8th of March 2019: At the request of the manufacturer of the solution that is at the heart of the Voyced Hosted solutions, we have had to decide to postpone the V6.0 Upgrade Weekend.Although both PortaOne and we have allocated extra personnel and efforts to make sure the upgrade would go through smoothly, they have come ... Read More »