Articles

 Basic setup information

1) A working, stable Internet connection which has enough speed and reliability for your use.We...

 Plan before setting up your IVR / Auto-Attendant

How to set up a good and clear IVR/Auto Attendant solution?We would wholeheartedly recommend that...

 Setting up your VoiceMail such as your outgoing message, etc

There are 2 ways to set up your VoiceMail setting, the outgoing message, etc1) The recommended...

 Where can I find the account details so I can connect a device to my Voyced number/account(s)?

To locate the DID details(this is what you will need to register a VoIP device/number to the...

 Where do I find my Hosted IPPBX login credentials?

To obtain your IPPBX login credentialsLog in to the Clientarea at...

 Where do I log in to my Hosted IPPBX environment?

Log in to the IPPBXGo to IPPBX and log in with the details you saved when you looked up your...

 What is POE and do I need it?

POE stand for 'Power Over Ethernet' which means that a device Could get it's power through its...

 What are Allocation and Activation time?

What are Allocation and Activation time?There are 2 steps involved in getting you a DID /...

 How to use the Porting form

The following article outlines how to submit a porting request to transfer a DID to be hosted by...

 Microsoft Lync connectivity to the Voyced Hosted IPPBX

Microsoft Lync utilises TLS to secure packet (voice, video, etc) transfers.TLS is only possible...

 More elaborate SIP Server setups

We have several options for using our SIP server entry pointThe standard SIP Server setting is:1)...

 Call Barring set: Premium numbers

The following numbers are included in the Call barring set: Premium numbers% = any number(s)...

 Call Barring set: EU / EEA Only

The following numbers are included in the Call barring set: EU / EEA Only% = any number(s)...

 Sample Asterisk base configuration

The following base config for Asterisk has been tried and tested and should have you up and...

 microSIP softphone / software phone

How to install the microSIP softphone?microSIP is very easy to install but you have to get the...