20240719: eSIM connectivity issues

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Some connectivity issues on European eSIMs only. Impact: Severe ImpactStart Date: Friday, 19th of July 2024,  10:54 AM (BST)End Date: Friday, 19th of July 2024,  11:18 AM (BST) Status Report: Service StatusStatus: Solved Description:Data Plans ... Read More »

19th Jul 2024
20240602: Unplanned outage or slow connectivity to our website and Clientarea

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Our website and the ClientareaImpact: Minor/major ImpactStart Date: Sunday, 2nd of June 2024,  04:55 AM (GMT)End Date: Sunday, 2nd of June 2024,  05:45 PM (GMT)Status Report: Service StatusDescription:In the past hour you may have experienced ... Read More »

2nd Jun 2024
20240222: Planned maintenance - Planned maintenance on Hosted IPPBX portal and IVR processing for 1 partner cluster

Dear Customer,We would like you to know about the following planned maintenance window.Service Affected: SSL Certificate update on 1 of our partner portals. Impact: Minor impactStart Date: Thursday, 22nd of February 2024, 04:00 AM (UTC)Start Date: Thursday, 22nd of February 2024, 04:30 AM (UTC) or much earlier if all goes wellStatus Report: ... Read More »

21st Feb 2024
20240105: Unplanned issue with calls on 1 of our Geographic areas

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: As our Primary geographic location is having issues, all traffic is being rerouted to our Secondary Geographic location. Impact: Severe ImpactStart Date: Monday, 5th of February 2024,  10:12 AM (BST)End Date: Monday, 5th of February 2024,  11:05 AM ... Read More »

5th Feb 2024
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