20240222: Planned maintenance - Planned maintenance on Hosted IPPBX portal and IVR processing for 1 partner cluster

Dear Customer,We would like you to know about the following planned maintenance window.Service Affected: SSL Certificate update on 1 of our partner portals. Impact: Minor impactStart Date: Thursday, 22nd of February 2024, 04:00 AM (UTC)Start Date: Thursday, 22nd of February 2024, 04:30 AM (UTC) or much earlier if all goes wellStatus Report: ... Read More »

21st Feb 2024
20240105: Unplanned issue with calls on 1 of our Geographic areas

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: As our Primary geographic location is having issues, all traffic is being rerouted to our Secondary Geographic location. Impact: Severe ImpactStart Date: Monday, 5th of February 2024,  10:12 AM (BST)End Date: Monday, 5th of February 2024,  11:05 AM ... Read More »

5th Feb 2024
20240110: Unplanned issue with Inbound calls for some numbers

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: Possible issue with Inbound callsImpact: Severe ImpactStart Date: Monday, 4th of September 2023,  08:42 AM (BST)End Date: Monday, 4th of September 2023,  09:45 AM (BST) Status Report: Service StatusStatus: Ongoing, under ... Read More »

10th Jan 2024
20231220: Important Notice: Holiday Season Delays in Number Porting likely

As we approach the holiday season, we’d like to inform you about the expected delays in number porting processes that occur every year during this period. Key Dates for Number Porting: Slow Down/Stop: Starting from 21-12-2023, please note that some countries may have already ceased accepting new porting requests by this date and some may ... Read More »

20th Dec 2023
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