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TL;DR
Old phone systems are holding businesses back. High costs, poor flexibility, and limited features are pushing people to switch. Business VoIP offers clear calls, lower bills, and easy remote work. These real stories show why so many companies are choosing Voyced to make the change.


The Shift to Business VoIP: What’s Really Going On?

More and more businesses are dropping traditional phone systems. It’s not just big companies either. Small shops, growing teams, and remote workers are all moving to Business VoIP.

They want better value, easier setup, and clearer calls.

Let’s look at some real stories from companies that made the switch.

The Retail Shop That Needed Clarity

Emma runs a small clothing store in Leeds.voyced why is everyone switching to business voip 6

Her landline rang in the back office, but she was rarely there. She missed calls from customers, especially those calling from abroad. She paid high rates to return them, and the sound quality was poor.

Then she moved to Voyced Business VoIP.

Here’s what changed:

  • She kept her existing number

  • Calls now ring on her laptop, tablet, and mobile

  • The sound is always clear

  • She never misses a call

  • She now answers customers from anywhere

Emma pays less than before and sounds far more professional. Customers trust her more, and that’s helped her grow.

The Law Firm That Needed Flexibility

David runs a small law firm in Manchester.voyced why is everyone switching to business voip 7

His team went remote during lockdown and stayed that way. But their phone system didn’t. Clients were still calling the old office line. Lawyers were using their personal mobiles to call back. It caused delays, confusion, and looked unprofessional.

They switched to Voyced.

Now they have:

  • A main business number that rings the right person automatically

  • Geographic numbers in the UK and beyond

  • A Hosted IPPBX at no extra cost

  • Call routing based on time or staff schedules

The team works from anywhere. Clients speak to the right person without delay. No more missed messages or late responses.

The Startup That Needed to Sound Bigger

Ana and Luca run a tech startup in Lisbon.

voyced why is everyone switching to business voip 11

They had a great product, but when investors or clients called, it rang on Ana’s mobile. She’d answer with a casual “Hi, it’s Ana,” which didn’t match the image they wanted.

They switched to Voyced and changed everything.

  • They got local numbers in Portugal, Spain, and the UK

  • Calls route through a simple menu to each founder

  • Outbound calls show their company number, not personal ones

  • They can change call rules on the fly

Now they look and sound like a bigger company. And they’re still just two people with laptops.

The Warehouse That Was Falling Behind

A logistics company near Rotterdam still used an ISDN phone system.

It worked, but only just. It was hard to scale. Every time they added a new branch or user, a technician had to install something. Their bills were rising. And the system lacked modern features.

Then they heard the news.voyced why is everyone switching to business voip 9

In many countries, including the UK, copper-based phone lines will be shut down. In the UK, this will happen by 2027. In some places, it will happen even sooner. That includes ISDN.

They switched to Voyced Business VoIP before it became a problem.

  • Setup took less than a week

  • They moved 12 lines with no downtime

  • They can now manage users and features online

  • They only pay for what they use

Support is in clear English, which helps all teams understand any issue. Some Voyced staff speak other languages, but the company chose English as the main support language to keep things consistent and avoid miscommunication.

So Why Is Everyone Switching?

It’s not a trend. It’s a response to real problems.

Business VoIP solves them by giving:

  • Better value

    voyced why is everyone switching to business voip 4

  • Easier setup

  • Full mobility

  • More control

  • Local and global reach

  • Professional features, even for small teams

And when you choose Voyced, you’re not just getting VoIP. You’re getting tools that grow with your business.

Voyced offers:

  • Free Hosted IPPBX

  • Geographic, National, TollFree, and VoIP Mobile numbers

  • Coverage in over 165 countries

  • SIP trunks, eSIMs, call recording, and more

  • Flexible services with no nonsense

Still Using a Landline?

That’s a risk. The old network is disappearing, and fast.

VoIP is more than a replacement. It’s a chance to move forward.

With Voyced, switching is easy:

  • Keep your number

  • Keep your team reachable

  • Get better control of your phone system

  • Pay only for what you need

You can start with one number and grow to hundreds. You can work from one desk or across five countries. It just works.

Try It and Hear the Difference

No packages you never use. No hidden costs. No missed calls.

voyced why is everyone switching to business voip 2

Just better communication that fits your business.

Make the switch with Voyced today

Get started at www.voyced.eu