SIP Trunk Setup for Poly Trio 8800 IP Conference Phone
Setting up your device with Voyced as your Business VoIP Provider.
What You’ll Need
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Poly Trio 8800 connected to your network
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Voyced account details:
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Account / telephone number:
Your-Voyced-DID -
Service password:
YourServicePassword -
SIP server:
sip.voyced.eu
-
-
Web UI or device menu access
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Admin login
Requirements Before You Begin
-
Firmware updated to latest version
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SIP UDP and RTP UDP ports open in your firewall/router
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SIP ALG disabled
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Test Voyced account on a softphone
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Change default admin password
SIP Trunk Setup Steps
1. Access Web Interface
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Go to Settings → Status → Network for IP address
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Enter IP into your browser and log in as admin
2. Configure SIP Account
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Menu → Settings → Lines
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Display Name: Your Business Name or
Your-Voyced-DID -
Address:
Your-Voyced-DID -
Authentication User ID:
Your-Voyced-DID -
Authentication Password:
YourServicePassword -
Label: Voyced
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SIP Server:
sip.voyced.eu -
Port: 5060, UDP
3. Advanced Account Settings
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Caller ID Header:
PAI-RPID-F -
Voicemail Number:
1233 -
Voicemail Subscribe: Enabled
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STUN: Disabled
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DNS Mode: With fallback logic
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NAT Keep Alive: Enabled
4. Codec Settings
List in this priority order (from higher quality to lower):
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G722 **
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G723 **
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G726 **
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PCMU (u-law)
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PCMA (a-law)
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G711
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G729
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Opus **
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iLBC **
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AMR-WB **
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AMR **
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GSM
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Any other codecs your device supports
Codecs marked with ** may be supported but aren't guaranteed to work across all global routes.
If you have audio issues, switch back to G711 or G729 and test again.
Testing
-
Save and reboot
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Confirm Registered status
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Test inbound/outbound calls
Last updated: 01/08/2025
© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
