Poly Trio C60 NR (and similar)

SIP Trunk Setup for Poly Trio C60 NR

Setting up your device with Voyced as your Business VoIP Provider.


What You’ll Need

  • Poly Trio C60 NR conference phone connected to your network

  • Voyced account details:

    • Account / telephone number: Your-Voyced-DID

    • Service password: YourServicePassword

    • SIP server: sip.voyced.eu

  • Web interface or on-device menu access

  • Administrator login


Requirements Before You Begin

  • Latest firmware installed

  • Firewall/router allows SIP UDP to sip.voyced.eu and RTP UDP ports as per defaults

  • SIP ALG disabled

  • Voyced account tested on a softphone

  • Default admin password changed


SIP Trunk Setup Steps

1. Access the Web Interface

  1. On the device, go to Settings → Status → Network to get the IP address

  2. Enter the IP in a browser and log in as admin

 

2. Create/Edit SIP Account

  • Menu → Settings → Lines

  • Display Name: Your Business Name or Your-Voyced-DID

  • Address: Your-Voyced-DID

  • Authentication User ID: Your-Voyced-DID

  • Authentication Password: YourServicePassword

  • Label: Voyced

  • SIP Server: sip.voyced.eu

  • Port: 5060, UDP

 

3. Advanced Account Settings

  • Caller ID Header: PAI-RPID-F

  • Voicemail Number: 1233

  • Voicemail Subscribe: Enabled

  • STUN: Disabled

  • DNS Mode: With fallback logic

  • NAT Keep Alive: Enabled

 

4. Codec Settings

List in this priority order (from higher quality to lower):

  • G722 **

  • G723 **

  • G726 **

  • PCMU (u-law)

  • PCMA (a-law)

  • G711

  • G729

  • Opus **

  • iLBC **

  • AMR-WB **

  • AMR **

  • GSM

  • Any other codecs your device supports

Codecs marked with ** may be supported but aren't guaranteed to work across all global routes.
If you have audio issues, switch back to G711 or G729 and test again.

 

Testing

  • Save and reboot

  • Confirm registration is Registered

  • Test inbound and outbound calls

 

 

 

 

Last updated: 01/08/2025

 

 


© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered. 
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.

  • Poly Trio C60 NR, Poly, setup manual, setup details, IP Phone, setup instructions
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