SIP Trunk Setup for Ubiquiti Phone Touch Max 2024
Setting up your device with Voyced as your Business VoIP Provider.
What You’ll Need
-
Ubiquiti Phone Touch Max 2024 connected to your network
-
Voyced account details:
-
Account / telephone number:
Your-Voyced-DID -
Service password:
YourServicePassword -
SIP server:
sip.voyced.eu
-
-
Access to UniFi Talk Controller or device UI
-
Administrator login
Requirements Before You Begin
-
Ensure UniFi Talk Controller is up-to-date
-
Allow SIP UDP to
sip.voyced.euand RTP UDP ports as per defaults -
Disable SIP ALG on your router/firewall
-
Test Voyced account with softphone
-
Secure admin login credentials
SIP Trunk Setup Steps
1. Access the Admin Interface
-
Via UniFi Talk Controller → Phones → Select Device → SIP Settings
2. Create or Edit a SIP Account
-
Display Name: Voyced
-
User ID:
Your-Voyced-DID -
Authentication ID:
Your-Voyced-DID -
Password:
YourServicePassword -
SIP Server:
sip.voyced.eu -
Transport: UDP
3. SIP Server Settings
-
Preferred: DNS NAPTR
-
Fallback: SRV, then
sipnl.voyced.eu -
Transport: UDP
4. Advanced Account Settings
-
Caller ID Header:
PAI-RPID-F -
Voicemail Number:
1233 -
Voicemail Subscribe: Enabled
-
STUN: Disabled
-
DNS Mode: With fallback logic
-
NAT Keep Alive: Enabled
5. Codec Settings
List in this priority order (from higher quality to lower):
-
G722 **
-
G723 **
-
G726 **
-
PCMU (u-law)
-
PCMA (a-law)
-
G711
-
G729
-
Opus **
-
iLBC **
-
AMR-WB **
-
AMR **
-
GSM
-
Any other codecs your device supports
Codecs marked with ** may be supported but aren't guaranteed to work across all global routes.
If you have audio issues, switch back to G711 or G729 and test again.
Testing
-
Save and reboot
-
Confirm status = Registered
-
Test inbound and outbound calls
Last updated: 01/08/2025
© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
