SIP Trunk Setup for Mitel MiVoice 6930 IP Phone
Setting up your device with Voyced as your Business VoIP Provider.
What You’ll Need
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Mitel MiVoice 6930 IP phone
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Your Voyced account details:
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Account / telephone number: Your-Voyced-DID
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Service password: YourServicePassword
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SIP server: sip.voyced.eu
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Access to the phone’s web interface (via IP address in browser)
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Admin login credentials for the phone
Requirements Before You Begin
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Ensure the phone has SIP firmware (some models may be provisioned for Mitel systems and need firmware change)
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Change the default admin password
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Stable internet connection
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If using a firewall, allow outbound UDP to sip.voyced.eu and sipnl.voyced.eu on port 5060
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Disable SIP ALG on your router
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STUN must be disabled
SIP Trunk Setup Steps
1. Log in to the Web Interface
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Press Settings > Status on the phone to find the IP address
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Enter the IP in your browser
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Log in as admin
2. SIP Account Registration
Go to Account Configuration:
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Display Name: Voyced
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User Name: Your-Voyced-DID
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Authentication Name: Your-Voyced-DID
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Authentication Password: YourServicePassword
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Caller ID Header: PAI-RPID-F
3. SIP Server Configuration
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Primary SIP Server Address: sip.voyced.eu
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Port: 5060
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Transport Protocol: UDP
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DNS Mode: SRV (fallback to host and port)
If NAPTR or SRV not supported:
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Secondary SIP Server Address: sipnl.voyced.eu
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Port: 5060
4. Voicemail
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Voicemail Number: 1233
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Subscribe for MWI: Enabled
5. Codec Settings
Go to Audio > Codec Preferences:
List in this priority order (from higher quality to lower):
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G722 **
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G723 **
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G726 **
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PCMU (u-law)
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PCMA (a-law)
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G711
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G729
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Opus **
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iLBC **
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AMR-WB **
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AMR **
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GSM
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Any other codecs your device supports
Codecs marked with ** may be supported but aren't guaranteed to work across all global routes.
If you have audio issues, switch back to G711 or G729 and test again.
6. Advanced Settings
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Keep Alive Type: UDP
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Keep Alive Interval: 30 seconds
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Enable Rport: Yes
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SIP Version: RFC3261
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Enable Strict Proxy: Yes
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Transaction Timers (T1/T2/T4): 500 / 4000 / 5000
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RTP Encryption (SRTP): Disabled
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Registration Failure Retry Time: 32 seconds
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Strict UA Match: Yes
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Enable RFC4475: Yes
Save and Finalise
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Click Apply or Save
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Disable unused accounts
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Reboot if required
Testing Your Setup
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Call Your-Voyced-DID from another phone
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Make an outbound call
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Confirm:
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Audio is clear in both directions
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DTMF works in voicemail/menus
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Caller ID is correct
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Final Tips
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Never expose the admin interface to the internet
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Always use UDP
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DNS order: NAPTR → SRV → host fallback
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Keep firmware up to date
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Use VLAN or reserved IP if possible
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Voyced SIP accounts do not guarantee emergency call routing
Last updated: 01/08/2025
© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
