SIP Trunk Setup for Voyced – Cisco IP PBX (CUCM & CME)
This setup allows inbound and outbound calls between your Cisco voice system and Voyced, using a standard SIP trunk configuration.
What You’ll Need
Make sure you have:
| Item | Requirement |
|---|---|
| Access to CUCM or CME | Web GUI or CLI access |
| SIP Username | Your-Voyced-DID |
| SIP Password | YourServicePassword |
| SIP Server | sip.voyced.eu |
| SIP Port | 5060 |
| Transport | UDP |
| Recommended Codecs | alaw, ulaw, g729 |
Also ensure:
-
UDP 5060 is open to/from
sip.voyced.eu -
UDP 10000–20000 (or your configured RTP range) is open for media
Setup for Cisco Unified Communications Manager (CUCM)
Step 1: SIP Trunk Security Profile
-
Go to: System > Security > SIP Trunk Security Profile
-
Click Add New
Settings:
| Field | Value |
|---|---|
| Name | Voyced_UDP_Profile |
| Incoming/Outgoing Transport | UDP |
| Digest Auth | ✅ Enable |
| Secure Profile | ❌ Disable |
Click Save
Step 2: Add the SIP Trunk
-
Go to: Device > Trunk > Add New
-
Type: SIP Trunk
-
Protocol: SIP
Main Fields:
| Field | Value |
|---|---|
| Device Name | VOYCED |
| Description | Voyced SIP Trunk |
| Device Pool | Choose your default |
| SIP Trunk Security Profile | Voyced_UDP_Profile |
| SIP Profile | Standard SIP Profile |
Click Save
Step 3: Destination Address
On the same trunk:
-
Destination Address:
sip.voyced.eu -
Destination Port:
5060
Click Save
Step 4: Digest User Setup
-
Go to: User Management > End User
-
Add a user:
-
User ID:
Your-Voyced-DID -
Digest Credentials:
YourServicePassword
-
Back in your SIP trunk, assign this user in the Digest User field.
Step 5: Outbound Dialling
-
Go to: Call Routing > Route Pattern > Add New
| Field | Value |
|---|---|
| Route Pattern | 9.! |
| Gateway/Trunk | VOYCED |
Click Save
Step 6: Inbound Routing
-
Go to: Call Routing > Translation Pattern > Add New
| Field | Value |
|---|---|
| Pattern | Your-Voyced-DID |
| Route Partition | Match SIP partition |
| Destination | Extension / Group |
Setup for Cisco CME / IOS (CLI)
Step 1: Configure SIP-UA
Step 2: Define SIP Trunk Dial-Peer
Step 3: Codec Setup
Step 4: Inbound Dial-Peer
Set the destination to the internal extension or hunt group.
Testing & Logs
For CUCM:
-
Use RTMT to monitor SIP messages
-
Test with internal phones:
9 + number
For CME:
Summary Table
| Setting | Value |
|---|---|
| SIP Server | sip.voyced.eu |
| Port | 5060 |
| Transport | UDP |
| Username | Your-Voyced-DID |
| Password | YourServicePassword |
| Digest Auth | Required (CUCM) |
| Codecs | alaw, ulaw, g729 |
| Dial Prefix | 9 (typical for CUCM) |
Last updated: 01/08/2025
© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
