20160508: Upgrade of the Voyced platform to v4.5. Step 2

We are going to upgrade the Voyced platform to the next stable version.In order to improve the upgrade procedure and reduce risk, the upgrade process consists of two parts that will be performed in 2 successive off-peak periods. Service Affected: Step 2 involves  update the Database (during this period all services will be ... Read More »

21st Apr 2016
20160506: Upgrade of the Voyced platform to v4.5. Step 1

We are going to upgrade the Voyced platform to the next stable version.In order to improve the upgrade procedure and reduce risk, the upgrade process now consists of two parts that will be performed in 2 successive off-peak periods. Service Affected: Step 1 involves  update the Configuration Server and reboot to the new release update the ... Read More »

21st Apr 2016
20160421: Upgrade of the Voyced platform to v4.5

Dear Clients, You may remember that we had to postpone the upgrade of our platform to v4.5 in October 2015 because of some possible technical (network) issues.We have tackled these and are now going ahead with the upgrade of the Voyced platform to the next stable version in the weekend of the 7th and 8th of May 2016.2 weeks after this upgrade we ... Read More »

21st Apr 2016
20160402: Planned urgent maintenance of the server cluster

Dear Customer, We would like you to know about the following planned, urgent maintenance session. Service Affected: Software patch of recently discovered RedHat vulnerabilityImpact: Major ImpactStart Date: Saturday, 2nd April 2016, 04:00 PM (BST)End Date: Saturday, 2nd April 2016, 04:15 PM (BST)Status Report: Service StatusDescription:The ... Read More »

31st Mar 2016