20140730: Unplanned outage of one of our administration servers

Dear Customer,We would like you to know about the following unplanned outage. Service Affected: one of our administration serversImpact: Major ImpactStart Date: Wednesday, 30th July 2014, 06:30 AM (GMT)End Date: See updates belowStatus Report: Service StatusDescription:One of our administration servers seemed to have run into some issues which ... Read More »

30th Jul 2014
20140722: Reboot of servers to activate added functionality to the Voyced platform.

We have added various extra service and functionalities to the Voyced platform. Service Affected: All Voyced servers Impact: Minor ImpactStart Date: Tuesday, 22nd July 2014, 04:00 AM (GMT)End Date: Tuesday, 22nd July 2014, 04:15 AM (GMT)Status Report: Service StatusDescription:To load and implement various new services and functionalities ... Read More »

21st Jul 2014
20140616: Upgrade of DID network

Update: The date has been pushed back almost a week as we had dscovered some issues that we needed to solve first.New date and time as below.We are going to upgrade a part of the Voyced DID platform in order to improve service performance and stability. Impact: No expected impact on services Start Date: Tuesday, 106End Date: Tuesday, 16th June ... Read More »

30th May 2014
20140608: Upgrade of the Voyced platform. Step 2

We are going to upgrade the Voyced platform to the next stable version.In order to improve the upgrade procedure and reduce risk, the upgrade process now consists of two parts that will be performed in 2 successive off-peak periods. Service Affected: Step 2 involves  update the Databse (during this period all services will be ... Read More »

21st May 2014