20170712: Planned maintenance of various core servers and equipment

Dear Customer, We would like you to know about the following planned maintenance session. Service Affected: Planned maintenance of various core servers and equipmentImpact: Briefly this will have Major Impact and the rest of the maintenance window it will have Minor to No Impact on critical servicesStart Date: Wednesday, 12th July 2017, 01:00 ... Ler Mais »

30th Jun 2017
20170619: Planned maintenance of the Call Recording services

Dear Customer, We would like you to know about the following planned maintenance session. Service Affected: Migration of Hardware and network switching upgradeImpact: Major Impact for CH DIDsStart Date: Monday, 19th June 2017, 01:00 AM (GMT)End Date: Monday, 19th June 2017, 04:00 AM  (GMT)Status Report: Service StatusDescription:Whilst ... Ler Mais »

15th Jun 2017
20170520: Planned maintenance of the Swiss location

Dear Customer, We would like you to know about the following planned maintenance session. Service Affected: Hardware and network upgrade of our Swiss location in Zurich, SwitzerlandImpact: Major Impact for CH DIDsStart Date: Saturday, 20th May 2017, 11:00 PM (GMT)End Date: Sunday, 21th May 2017, 03:00 AM (GMT)Status Report: Service ... Ler Mais »

4th Mai 2017
20170507: Upgrade of the Voyced platform to v5.5. Step 2

This step is moved from the 5th of June 2016 to the currently displayed date.We are going to upgrade the Voyced platform to the next stable version.In order to improve the upgrade procedure and reduce risk, the upgrade process consists of two parts that will be performed in 2 successive off-peak periods. Service Affected: Step 2 ... Ler Mais »

21st Mar 2017