20170507: Upgrade of the Voyced platform to v5.5. Step 2

This step is moved from the 5th of June 2016 to the currently displayed date.We are going to upgrade the Voyced platform to the next stable version.In order to improve the upgrade procedure and reduce risk, the upgrade process consists of two parts that will be performed in 2 successive off-peak periods. Service Affected: Step 2 ... Read More »

21st Mar 2017
20170506: Upgrade of the Voyced platform to v5.5. Step 1

We are going to upgrade the Voyced platform to the next stable version.In order to improve the upgrade procedure and reduce risk, the upgrade process now consists of two parts that will be performed in 2 successive off-peak periods. Service Affected: Step 1 involves  update the Configuration Server and reboot to the new release update the ... Read More »

21st Mar 2017
20170402: Upgrade of the Voyced platform to v5.5. Planning and preparation.

Dear Clients, We are going to upgrade the Voyced platform to the next stable version, V5.5 over the weekend of May 20th and 21st 2017. Description: Any upgrade will be tested very extensively in our testing environment before actual implementation so that the upgrade on the live systems should go through quickly and without a flaw. Most of the ... Read More »

21st Mar 2017
20170126: Planned maintenance of the primary server cluster location

Dear Customer, We would like you to know about the following planned maintenance session. Service Affected: Hardware upgrade of primary server cluster locationImpact: Minor ImpactStart Date: Thursday, 26th January 2017, 03:00 AM (GMT)End Date: Thursday, 26th January 2017, 05:00 AM (GMT)Status Report: Service StatusDescription:The Technical team ... Read More »

25th Jan 2017