You can buy a TopUp online, in our Client area, and an invoice for that TopUp will automatically be created by the system.
Once the payment of that invoice has reached us, we will ensure that the credit is added to your account as soon as possible but certainly within 1 working day.
If you have multiple products with us, which most clients will have, the system will give you a choice regarding which product you want to add the TopUp too.
In general, it would be best to add the TopUp to your Hosted IPPBX account so that all DIDs / telephone numbers and trunks below that account can take advantage of that Call Credit.
You can order your new TopUp when you log into our Client area as a Product Addon: