What are Hosted IPPBX app connections?
Hosted IPPBX app connections link your Voyced phone system with the tools you already use in your business.
They make it possible to:
-
Start calls from another app
-
See caller details from that app when the phone rings
-
Log calls and notes into the right contact, ticket or record
The exact features depend on the app and the module you use.
Where can I see the list of available apps?
You can view the full catalogue on the Voyced App Marketplace:
-
Use the search box to look up your app by name
-
Filter by category, for example CRM, Customer Service, ERP, Health, Education, Retail and more
On this page you will see hundreds of apps that can connect to your phone system.
Examples of apps that can connect
The marketplace includes many well known tools, for example:
-
CRM and sales
-
HubSpot, Salesforce, Pipedrive, Zoho CRM, Microsoft Dynamics
-
-
Support and helpdesk
-
Zendesk, Freshdesk, Zoho Desk, ServiceNow, TOPdesk, Trengo
-
-
Business and finance
-
Exact Online, AFAS, Odoo, Oracle NetSuite, SAP Business One
-
-
Online and e-commerce
-
WooCommerce, Lightspeed, Magento 2
-
-
Automation
-
Zapier, Power Automate, Integrately
-
Plus many specialist tools for healthcare, vets, education, real estate, transport, housing and more.
When will these connections be live for my Hosted IPPBX?
Voyced is preparing the rollout of these connections for Hosted IPPBX customers.
You can already:
-
View the full list of apps on the marketplace
-
Plan which tools you want to connect
-
Talk with your Voyced contact about your ideal setup
Your account manager or support contact can give you the latest status for your country and your account.
What will these connections let me do in practice?
Common use cases include:
-
Sales teams
-
Click to call from within the CRM
-
See who is calling, linked to the contact record
-
Log outcomes of the call directly in the CRM
-
-
Support teams
-
Open the right ticket or customer file when the phone rings
-
Add notes during or after the call
-
Keep a clear history of contact per client
-
-
Office and admin teams
-
Store call data with orders, bookings or invoices
-
Keep better track of client contact without extra copy-and-paste work
-
The exact features differ per app and per module. Your Voyced contact can walk you through what is possible in your case.
How do I request a new app connection?
If you cannot find your app on the Voyced App Marketplace, you can send a request:
-
Scroll down to the “Request module” section
-
Fill in:
-
Company name
-
Contact person
-
Phone number
-
Email address
-
Short explanation of your request
-
-
Click Submit
Your request will be sent to the team that manages the modules. They will review it and contact you for the next steps.
Who do I contact at Voyced for help?
If you have any questions about Hosted IPPBX app connections:
-
Contact Voyced Support through your usual channel
-
Or reach out to your Voyced account manager
Please share:
-
Which apps you want to connect
-
Which teams will use them
-
Any must-have features for your workflow
This helps us match your needs to the right modules and plan the rollout with you.
Last updated: 08/01/2026
© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
