Setting up a SIP Trunk with Voyced in FusionPBX
Supports inbound and outbound calling using Voyced as an external provider.
What You’ll Need
Before starting, make sure you have:
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FusionPBX admin access
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Your Voyced SIP credentials:
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Account / DID:
Your-Voyced-DID -
Service password:
YourServicePassword -
SIP server:
sip.voyced.eu
-
-
An internet connection with SIP (UDP) ports open in your firewall
Requirements Before You Begin
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Ensure your FusionPBX server has a public IP or is properly NAT configured.
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Allow inbound/outbound SIP traffic on UDP port 5060 and RTP ports (usually 10000–20000).
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Disable any SIP ALG on your router/firewall.
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Make sure DNS resolution is working so your PBX can resolve
sip.voyced.eu.
Step 1: Log into FusionPBX
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Open your browser and log in to FusionPBX with admin credentials.
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Go to Accounts → Gateways.
Step 2: Create the Voyced Gateway
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Click Add.
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Enter the following details:
| Field | Value |
|---|---|
| Gateway | Voyced |
| Username | Your-Voyced-DID |
| Password | YourServicePassword |
| Proxy | sip.voyced.eu |
| Realm | sip.voyced.eu |
| From User | Your-Voyced-DID |
| From Domain | sip.voyced.eu |
| Expire Seconds | 3600 |
| Register | True |
| Retry Seconds | 30 |
| Caller ID In From | True |
| Context | public |
| Profile | external |
Step 3: Save and Apply
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Click Save
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Go to Status → SIP Status and check if the Voyced trunk shows as Registered.
Step 4: Outbound Route Setup
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Go to Dialplan → Outbound Routes.
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Click Add and fill in:
| Field | Value |
|---|---|
| Gateway | Voyced |
| Dialplan Expression | ^\+?(\d+)$ or a country-specific pattern |
| Limit | (optional) |
| Continue | False |
| Context | public |
Example:
This will route any dialled number (with or without +) to Voyced.
Step 5: Inbound Route Setup
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Go to Dialplan → Inbound Routes.
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Click Add and fill in:
| Field | Value |
|---|---|
| Destination Number | Your-Voyced-DID |
| Action | Transfer to your internal extension (e.g., 1000 XML default) |
| Context | public |
Step 6: Codec Settings
Voyced supports:
-
alaw (G.711A)
-
ulaw (G.711U)
Go to Advanced → SIP Profiles → external and ensure only PCMA,PCMU are enabled for best compatibility.
Step 7: Testing
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Make an inbound test call to your Voyced DID.
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Make an outbound test call to verify routes are working.
Troubleshooting
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No registration → Check firewall/NAT, verify username/password.
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One-way audio → Confirm NAT settings and RTP ports.
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404 on inbound calls → Ensure Inbound Route matches exactly the format Voyced sends (with country code, no +).
✅ Tip:
Once working, you can duplicate this setup for other providers by copying the Gateway and changing credentials, but for Voyced, always keep the SIP server as sip.voyced.eu.
Last updated: 10/08/2025
© Voyced
All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
