IP Blocked or Banned from the Clientarea? Here’s What to Do
If you see an “IP Banned” or “IP Blocked” message when trying to log into the Clientarea, it means there have been too many incorrect login attempts from your IP address.
This is not an error, it’s a vital security feature designed to protect your account from repeated unauthorised access attempts.
It doesn’t usually happen after just one mistake, so it could have been triggered by multiple attempts, possibly by a colleague on the same network.
✅ How to Get Unblocked
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Note the banned IP address shown in the error message.
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Send an email to
support@voyced.eufrom your account’s main email address with the following details:-
The IP address that’s been blocked
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Your company name
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A request to remove the ban/block
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(Optional but helpful) A brief explanation of what may have caused it
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Once you receive confirmation from us that the block has been lifted:
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Close the current browser window and open a fresh one.
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Go directly to the login page again.
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Use your correct login details to log in.
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If unsure about the password, click “Forgot Password” first to reset it and avoid another block.
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Important Notes
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Repeated blocks from the same IP in a short time will result in longer ban periods.
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The system keeps track of previous bans and adds progressive wait times to discourage abuse or brute-force attempts.
This protects both your data and our system, thank you for your understanding!
Last updated: 01/04/2025
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All information provided is copyrighted and purely informative in nature. It is maintained by Voyced with the greatest of care using reliable sources only.
Given the fast evolution of the telecom sector, Voyced does not offer any guarantee about the accuracy and completeness of the information offered.
We explicitly do not give anyone permission to use this information in any other way than to inform themselves about what (legal) requirements there may be and they need to comply with when registering Services and/or DIDs with Voyced.
