Austria

Country specific information

All required documentation delivered as .pdf please (or as scans if you can't create pdf's) as this needs to be sent to the local authorities for verification and acceptance.
Regretfully we can not accept web links to verify.

The following information is based on the assumption that you have already completed the Customer Verification process correctly.
If the above link doesn't work, see: https://www.voyced.eu/clients/knowledgebase/265/Customer-verification.html

Standard DID/Telephone number & Elastic Pool solutions

Local DID Registration (when available), Restrictions and Limitations:
- Standard Customer Verification
+
- Current Address in the ordered DID's country (must be from the same telephone code area as the DID ordered)
- Proof of that address (a copy of utility bill no older than of 6 months and/or bank statement with the correct name and address on it, you may blank out the financials)
- Invoice from an Austrian internet provider for internet access with fix IP, or an invoice from an Austrian network-operator on an addresss within the same region as the prefix of the DID, issued to the end customer.
- It is not permitted to make calls from the number/CLI, officially.

National DID Registration, Restrictions and Limitations:
- No additional requirements, apart from our standard Customer Verification, needed at this time.

TollFree/Freephone solutions

TollFree DID Registration, Restrictions and Limitations:
- No additional requirements, apart from our standard Customer Verification, needed at this time.

Universal International FreePhone number (UIFN) solutions

UIFN DID Registration, Restrictions and Limitations:
This will often be the same as for TollFree/FreePhone DID registration.
If other information is needed this will be indicated in the Quote.

Voyced Internal number solutions

Voyced Internal DIDs, Restrictions and Limitations:
In all normal circumstances, there are no extra requirements apart from the standard Client Verification requirement that you have when you sign up to become a client with Voyced.

Take note:

In all situations:
- If T38 support is required, please verify this before ordering.
- If intended use is for calling card services, please verify if this allowed before ordering.
- If the above requirements indicate that you need a local presence and you really can't supply one, not even an employee or trusted 3rd person, you can send a 'Possible Local Presence' request to sales@voyced.eu and perhaps we can help you with this by adding an extra service to your order.
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