Dear Customer,

We would like you to know about the following Emergency maintenance session.

Service Affected: Emergency maintenance to solve potential issues with some faulty components

Impact: Some services will possibly be unavailable for a short period.

Start Date: Monday, 18th of February 2019, 08:00 PM (UTC)

End Date: Monday, 18th of February 2019, 08:30 PM (UTC)

Status Report: Service Status

Description:
We'll use this maintenance window to move the Voyced Clientarea and website to new servers.
We do not expect this work to take more than a few minutes but we're setting a 30-minute window just to be sure.

The following services may possibly be temporarily unavailable during the maintenance window:

  • Voyced website
  • Voyced Clientarea
  • E-mail
Our other web services, website, email and all other telephony services and calls will work as normal and as expected.

We apologise for any inconvenience that this may cause and if there are any questions, please contact our technical support team.

Kindest Regards
Support team

Update:

The move has been completed with a total downtime of well under 5 minutes.
We're very pleased to have been able to keep the s to a minimum but apologise anyway if you did get affected.

Our Clientarea and are now running on our hyper-modern new server platform, slightly earlier than planned but that will just give the extra stability and performance a little earlier.



Monday, February 18, 2019







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