Dear Customer,
We would like you to know about the following unplanned outage.
Service Affected: Possible issue with Inbound calls
Impact: Severe Impact
Start Date: Monday, 4th of September 2023, 08:42 AM (BST)
End Date: Monday, 4th of September 2023, 10:15 AM (BST)
Status Report: Service Status
Status: Ongoing, under investigation
Description:
We’re seeing possible issues with Inbound calls not being processed properly for soem numbers and therefore not reaching the client.
We're investigating what is happening and how to solve it asap.
Outbound calls and any other services are unaffected.
Our apologies for the inconvenience this may cause and if there are any questions, please contact our technical support team.
Kindest Regards
the Voyced Technical team
Monday, September 4, 2023
