We are going to upgrade the Voyced platform to the next stable version.
In order to improve the upgrade procedure and reduce risk, the upgrade process now consists of two parts that will be performed in 2 successive off-peak periods.
Service Affected: Step 1 involves
- update the Configuration Server and reboot to the new release
- update the rest of the Servers and test reboot to the new partition and the reverse
Impact: Major Impact
Start Date: Saturday, 7th June 2014, 01:00 AM (GMT)
End Date: Saturday, 7th June 2014, 06:00 AM (GMT). We will however strive to keep this as short as possible.
Status Report: Service Status
Description:
This stage requires the minimum of downtime and will allow us to check that the update to the new release is successfully performed and to determine if there are any network issues. Reboots can cause up to 10 minutes of downtime.
We apologies for the inconvenience that this may cause and if there are any questions, please contact our technical support team.
Kind Regards
Voyced Support team
Wednesday, May 21, 2014
