We are going to upgrade the Voyced platform to the next stable version.
In order to improve the upgrade procedure and reduce risk, the upgrade process now consists of two parts that will be performed in 2 successive off-peak periods.
Service Affected: Step 1 involves
- update the Configuration Server and reboot to the new release
- update the rest of the Servers and test reboot to the new partition and the reverse
Impact: Major Impact
Start Date: Saturday, 6th of May 2017, 01:00 AM (GMT+1)
End Date: Saturday, 6th of May 2017, 06:00 AM (GMT+1). We will, however, strive to keep this as short as possible.
Status Report: Service Status
Description:
This stage requires the minimum of downtime and will allow us to check that the update to the new release is successfully performed and to determine if there are any network issues.
Reboots can cause up to 10 minutes of downtime per reboot.
We thank you for your patience and understanding and apologise for the inconvenience that this may cause. If there are any questions or concerns, please contact our technical support team.
Kind Regards
the Voyced Technical team
Update:
As we are preparing for the updates, we have come to the conclusion that we need to push the date forward a little bit to iron out some possible issues beforehand.
Update:
We have now received the 'all clear' and have moved the upgrade date forward as displayed and corrected above.
Tuesday, March 21, 2017
